Who we are
Our website address is: https://luxluminouscleaning.com. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
Information We Collect
When you visit our website or contact us, we may collect limited personal information that you voluntarily provide, such as your name, email address, phone number, or details related to a service request.
We only collect information necessary to respond to inquiries, provide services, or improve our website experience.
Comments
If comments are enabled and visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
Once approved, your profile picture may be visible publicly alongside your comment.
Media
If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images posted on the site.
Cookies
Our website may use cookies to enhance your browsing experience.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience and last for one year.
If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you log in, cookies may be used to save your login information and screen display preferences. Login cookies last for two days, and screen option cookies last for one year. Selecting “Remember Me” will extend login persistence for two weeks.
If you log out, login cookies are removed.
If you edit or publish content, an additional cookie may be stored in your browser indicating the post ID. This cookie expires after one day and contains no personal data.
Embedded content from other websites
Pages on this website may include embedded content, such as videos, images, or articles. Embedded content from other websites behaves as if you visited that website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content, especially if you have an account and are logged in to that platform.
Who we share your data with
We do not sell or share your personal information with third parties for marketing purposes.
If you request a password reset, your IP address may be included in the reset email for security purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you leave a comment, the comment and its metadata may be retained indefinitely to help recognize and approve follow-up comments automatically.
If users register on our website (if applicable), we store the personal information provided in their user profile. Users may view, edit, or delete their personal information at any time, except for usernames. Website administrators may also access and edit this information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase your personal data.
This does not include any data we are required to retain for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service to help prevent malicious or unwanted activity.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.